There are potential reasons why WhatsApp might fail to work on your Android phone. Luckily for you, these issues can be rectified seamlessly. If the application is crashing, messages cannot be sent, it can be a really frustrating experience, and you really do not want that. See below for the instructions to adhere to if you need to get your WhatsApp back up and running again:
1. Narrow Down The Issue
If WhatsApp is not functioning on your Android device, before anything else, check if the issue is from you alone or if it is a general problem for WhatsApp. That can be done by visiting one of the sites that report if WhatsApp is down and in which nations.If one or all the sites tell you that the service is down in your country, you will have to hold on for WhatsApp to rectify the problem. Sadly, these general issues are bound to happen once in a while for not just WhatsApp, but Facebook, YouTube, and Twitter too.
2. Check Your Internet Connection
If you do not confirm any general issue, then the problem is from you. To solve the problem, you need to check the basics. By basics, I mean your internet connection. Begin by disabling and reenabling Wi-Fi to confirm if it solved the problem. If that did not work then attempt to access another website on the internet or play a YouTube clip, to just confirm if there is an issue with your internet connection.
If you are unable to access the internet, it could be that you are far from your router or you are battling other Wi-Fi related problems.
3. Force Stop And Clear Cache
If WhatsApp is still yet to work, performing a force stop and clearing the cache on your phone can end the issue. A force stop actually destroys the Linux process for the application and clearing your cache removes temporary files the app has stored.
To do a force stop, go to settings of your phone and click Apps. Then scroll down till you see WhatsApp. Launch it and then click "Force stop" up top. Immediately that is done, open WhatsApp and confirm if the problem is gone.
4. Update WhatsApp Or Reinstall it
Your WhatsApp-related issue can happen due to a bug in the application. The most appropriate thing to do is to update it to the most recent version by going to the Play Store, clicking "My apps & games" and then clicking "Update" close to WhatsApp — if it is seen.
If that does not solve the problem or if "Update" is not visible, the best thing to do is to delete the application from your phone and then reinstall it again.
5. Turn Off VPN
VPNs are amazing. They allow you to hide your identity online, avoid content limitations on services such as Netflix, and get access to WhatsApp in nations where it is not available. But a VPN could also be why WhatsApp is not functioning for you.
I have seen users say they cannot make phone calls through WhatsApp when they have VPN activated and have battled several other issues. Therefore, if you have VPN enabled as you try to access WhatsApp, you might need to disable it to confirm if it ends the problem. After trying everything I have highlighted, your WhatsApp should back to normal.
There you have it – a comprehensive tutorial on how to fix whatsapp that is not working. If you have any questions, feel free to drop them in the comment section below.